Restaurant supervisor
Credentials (certificates, licences, memberships, courses, etc.)
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- Safe Food Handling certificate
- Serving It Safe program certification
Additional Skills
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- Address customers’ complaints or concerns
- Train staff in job duties, sanitation and safety procedures
- Prepare budget and cost estimates
- Establish methods to meet work schedules
- Hire food service staff
Work Setting
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- Restaurant
- Food service establishment
- Fine dining establishment
Workers Supervised
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- Kitchen and food service helpers
- Food service counter attendants and food preparers
- Food and beverage servers
- Cook (general)
Specific Skills
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- Supervise and co-ordinate activities of staff who prepare and portion food
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Prepare food order summaries for chef
- Prepare and submit reports
- Maintain records of stock, repairs, sales and wastage
- Establish work schedules
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Must have knowledge of the establishment’s culinary genres
Work Site Environment
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- Noisy
Work Conditions and Physical Capabilities
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- Fast-paced environment
- Work under pressure
- Physically demanding
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Bending, crouching, kneeling
- Tight deadlines
Ability to Supervise
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- Staff in various areas of responsibility
- 5-10 people
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Client focus